La Paradoja \u2014 Community Manager & Atenci\u00f3n Digital<\/title>\r\n <style>\r\n :root{\r\n --brand:#28b2a4; \/* Verde La Paradoja *\/\r\n --accent:#28b2a4; \/* Acento *\/\r\n --ink:#0e0f10;\r\n --text:#141618;\r\n --muted:#6b7280;\r\n --bg:#ffffff;\r\n --soft:#f5f7f8;\r\n --radius:18px;\r\n --shadow:0 10px 30px rgba(0,0,0,.08);\r\n }\r\n *{box-sizing:border-box}\r\n html,body{margin:0;padding:0;background:var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial}\r\n a{color:inherit;text-decoration:none}\r\n .container{max-width:1200px;margin:0 auto;padding:0 20px}\r\n .btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 18px;border-radius:999px;font-weight:900;border:1px solid #e7e7e7;background:#fff;box-shadow:var(--shadow);color:#111;transition:background .2s ease,color .2s ease,border-color .2s ease}\r\n .btn-primary{background:var(--brand);border-color:transparent;color:#111}\r\n .btn-ghost{background:#fff;color:#111}\r\n\r\n .btn:hover, .btn:focus{background:var(--brand);color:#fff;border-color:transparent}\r\n .btn-primary:hover, .btn-primary:focus{color:#fff}\r\n\r\n header{position:sticky;top:0;z-index:40;background:rgba(255,255,255,.92);backdrop-filter:saturate(160%) blur(10px);border-bottom:1px solid #eff2f4}\r\n .nav{height:70px;display:flex;align-items:center;justify-content:space-between}\r\n .brand{display:flex;align-items:center;gap:10px;font-weight:900}\r\n .mark{width:26px;height:26px;border-radius:8px;background:linear-gradient(135deg,var(--brand),#10b981)}\r\n .nav-links{display:flex;gap:16px;align-items:center}\r\n\r\n \/* HERO *\/\r\n .hero{position:relative;padding:72px 0 32px;background:\r\n radial-gradient(660px 340px at 100% -50%, rgba(0,151,61,.15), transparent),\r\n radial-gradient(520px 280px at 0% 0%, rgba(40,178,164,.10), transparent)}\r\n .hero-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:36px;align-items:center}\r\n .eyebrow{display:inline-flex;align-items:center;gap:8px;background:#e9f8ef;border:1px solid #cfeedd;color:#0a7d30;padding:6px 12px;border-radius:999px;font-weight:900;font-size:12px}\r\n h1{font-size:42px;line-height:1.1;margin:14px 0 10px;letter-spacing:-.02em}\r\n .lead{font-size:18px;color:#41474d;max-width:60ch}\r\n .cta-row{margin-top:18px;display:flex;gap:12px;flex-wrap:wrap}\r\n\r\n \/* KPI Chips *\/\r\n .kpis{display:flex;gap:12px;flex-wrap:wrap;margin-top:16px}\r\n .kpi{display:inline-flex;align-items:center;gap:8px;padding:10px 12px;border-radius:999px;background:linear-gradient(180deg,#ffffff,#f7faf9);border:1px solid #e7efea;box-shadow:var(--shadow);font-weight:900}\r\n\r\n \/* Inbox Mock *\/\r\n .inbox{background:#fff;border:1px solid #eef1f4;border-radius:16px;box-shadow:var(--shadow);overflow:hidden}\r\n .inbox .bar{display:flex;align-items:center;gap:8px;padding:12px;border-bottom:1px solid #eaf2ee}\r\n .dot{width:10px;height:10px;border-radius:50%;background:#e2e4e8}\r\n .inbox .wrap{display:grid;grid-template-columns:280px 1fr;min-height:320px}\r\n .inbox .left{border-right:1px solid #eef2f4;background:linear-gradient(180deg,#ffffff,#f6faf8)}\r\n .list{list-style:none;margin:0;padding:10px;display:grid;gap:8px}\r\n .item{display:flex;gap:10px;align-items:center;padding:10px;border:1px solid #eef1f4;border-radius:12px;background:#fff}\r\n .avatar{width:28px;height:28px;border-radius:50%;background:#d1fae5}\r\n .item .name{font-weight:900;font-size:13px}\r\n .item .snippet{font-size:12px;color:#6b7280}\r\n .tag{display:inline-block;background:#ecfdf5;border:1px solid #d1fae5;color:#066b3a;padding:2px 8px;border-radius:999px;font-weight:800;font-size:11px;margin-left:auto}\r\n .right{padding:14px}\r\n .bubble{max-width:80%;padding:10px 12px;border-radius:14px;margin:6px 0;font-size:14px}\r\n .bubble.me{background:#ecfdf5;border:1px solid #d1fae5;margin-left:auto}\r\n .bubble.them{background:#f3f4f6;border:1px solid #e5e7eb}\r\n .reply{display:flex;gap:10px;margin-top:10px}\r\n .reply input{flex:1;border:1px solid #e5e7eb;border-radius:999px;padding:10px 14px}\r\n\r\n \/* Sections *\/\r\n section{padding:64px 0;border-top:1px solid #f1f4f5}\r\n .header{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:20px}\r\n .header h2{margin:0;font-size:28px}\r\n .header p{margin:0;color:#525a63}\r\n\r\n .cards-3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}\r\n .card{background:#fff;border:1px solid #eef1f4;border-radius:16px;padding:18px;box-shadow:var(--shadow)}\r\n .card h3{margin:6px 0 8px}\r\n\r\n \/* Includes *\/\r\n .grid-6{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}\r\n .pill{background:#f0faf7;border:1px solid #e1f1ec;color:#0b6b3a;border-radius:999px;padding:10px 12px;text-align:center;font-weight:800}\r\n\r\n \/* Process *\/\r\n .steps{display:grid;grid-template-columns:repeat(5,1fr);gap:16px}\r\n .step{background:#fff;border:1px solid #eef1f4;border-radius:14px;padding:16px}\r\n .num{width:36px;height:36px;border-radius:50%;background:var(--brand);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:900}\r\n\r\n \/* Escalation *\/\r\n .flow{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;align-items:stretch}\r\n .node{background:#ffffff;border:1px solid #e7efea;border-radius:14px;padding:14px;text-align:center}\r\n .node strong{display:block;margin-bottom:6px}\r\n .arrow{display:flex;align-items:center;justify-content:center;color:#0a7d30;font-weight:900}\r\n\r\n \/* Plans *\/\r\n .plans{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}\r\n .plan{background:#fff;border:1px solid #e9ecef;border-radius:18px;box-shadow:var(--shadow);overflow:hidden;display:flex;flex-direction:column}\r\n .plan .hdr{padding:18px;background:linear-gradient(180deg,#ffffff,#f6f9f7);border-bottom:1px solid #edf2ee}\r\n .plan .title{font-weight:900;font-size:18px}\r\n .plan .price{font-size:28px;font-weight:900;margin:8px 0 2px}\r\n .plan .small{color:#6b7280;font-size:12px}\r\n .plan ul{list-style:none;margin:0;padding:16px 18px 0 18px;display:grid;gap:10px}\r\n .plan .cta{padding:18px}\r\n .rec{border:2px solid var(--brand)}\r\n\r\n \/* Quotes *\/\r\n .quotes{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}\r\n blockquote{margin:0;padding:18px;border:1px solid #eef1f4;border-radius:14px;background:#fff;box-shadow:var(--shadow)}\r\n blockquote \r\n\r\n \/* FAQ *\/\r\n details{border:1px solid #eef1f4;border-radius:12px;padding:12px;background:#fff}\r\n details+details{margin-top:10px}\r\n summary{font-weight:900;cursor:pointer}\r\n\r\n \/* CTA band *\/\r\n .band{padding:26px;border:2px dashed #e0efe4;border-radius:18px;background:linear-gradient(180deg,#f8fbf9,#ffffff)}\r\n .band h3{margin:0 0 8px}\r\n .band p{margin:0 0 14px;color:#4b545c}\r\n\r\n \r\n \r\n\r\n \/* Responsive *\/\r\n @media (max-width: 1100px){\r\n .hero-grid{grid-template-columns:1fr}\r\n .cards-3{grid-template-columns:1fr 1fr}\r\n .plans{grid-template-columns:1fr}\r\n .steps{grid-template-columns:1fr 1fr}\r\n .quotes{grid-template-columns:1fr}\r\n .grid-6{grid-template-columns:1fr 1fr 1fr}\r\n .flow{grid-template-columns:1fr 1fr}\r\n .inbox .wrap{grid-template-columns:1fr}\r\n }\r\n @media (max-width: 640px){\r\n h1{font-size:34px}\r\n .cards-3{grid-template-columns:1fr}\r\n .grid-6{grid-template-columns:1fr 1fr}\r\n .steps{grid-template-columns:1fr}\r\n .flow{grid-template-columns:1fr}\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n \r\n\r\n <main>\r\n \r\n <section class=\"hero\">\r\n <div class=\"container hero-grid\">\r\n <div>\r\n <span class=\"eyebrow\">Community Manager \u00b7 Atenci\u00f3n + Reputaci\u00f3n + Social Listening<\/span>\r\n <h1>Atendemos a tu comunidad y convertimos <span style=\"color:var(--brand)\">conversaciones<\/span> en <span style=\"color:var(--accent)\">clientes<\/span>.<\/h1>\r\n <p class=\"lead\">Gestionamos mensajes, comentarios y rese\u00f1as con protocolos claros, velocidad de respuesta y tono de marca. Implementamos playbooks, automatizaciones y reportes para que tu atenci\u00f3n digital sea impecable.<\/p>\r\n <div class=\"cta-row\">\r\n <a class=\"btn btn-primary\" href=\"#planes\">Ver planes<\/a>\r\n <a class=\"btn\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Hola%20La%20Paradoja%2C%20quiero%20cotizar%20Community%20Manager\" rel=\"noopener\">Cotizar por WhatsApp<\/a>\r\n <\/div>\r\n <div class=\"kpis\">\r\n <div class=\"kpi\">\u23f1\ufe0f T. medio respuesta < 15 min<\/div>\r\n <div class=\"kpi\">\u2705 Resoluci\u00f3n al 1er contacto 92%<\/div>\r\n <div class=\"kpi\">\u2b50 Satisfacci\u00f3n 4.8\/5<\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"inbox\">\r\n <div class=\"bar\"><div class=\"dot\"><\/div><div class=\"dot\"><\/div><div class=\"dot\"><\/div><span style=\"font-weight:800;color:#4b5563;margin-left:8px\">Bandeja unificada<\/span><\/div>\r\n <div class=\"wrap\">\r\n <aside class=\"left\">\r\n <ul class=\"list\">\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">IG \u00b7 dm_luisa<\/div><div class=\"snippet\">Hola, \u00bftienen stock del modelo X?<\/div><\/div><span class=\"tag\">Venta<\/span><\/li>\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">FB \u00b7 Juan P.<\/div><div class=\"snippet\">Dej\u00e9 una rese\u00f1a, gracias por la respuesta \ud83d\ude4c<\/div><\/div><span class=\"tag\">Review<\/span><\/li>\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">WA \u00b7 +56 9 ...<\/div><div class=\"snippet\">\u00bfPueden agendarme para ma\u00f1ana?<\/div><\/div><span class=\"tag\">Agenda<\/span><\/li>\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">IG \u00b7 Comentario<\/div><div class=\"snippet\">\u00bfTienen env\u00edo a regiones?<\/div><\/div><span class=\"tag\">FAQ<\/span><\/li>\r\n <\/ul>\r\n <\/aside>\r\n <section class=\"right\">\r\n <div class=\"bubble them\">Hola \ud83d\udc4b, me interesa el servicio Pro. \u00bfC\u00f3mo funciona la atenci\u00f3n por WhatsApp?<\/div>\r\n <div class=\"bubble me\">\u00a1Hola! Respondemos en horario extendido y dejamos todo trazado en el CRM. \u00bfTe gustar\u00eda agendar un diagn\u00f3stico?<\/div>\r\n <div class=\"bubble them\">S\u00ed, por favor. \u00bfHoy en la tarde?<\/div>\r\n <div class=\"reply\"><input placeholder=\"Escribe una respuesta o usa una macro\u2026\"><button class=\"btn btn-primary\">Enviar<\/button><\/div>\r\n <\/section>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"suite\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Suite de Community<\/h2><p>Todo lo que necesitas para una atenci\u00f3n excelente.<\/p><\/div>\r\n <div class=\"cards-3\">\r\n <div class=\"card\"><strong>Inbox Unificada<\/strong><h3>DM, comentarios y WhatsApp<\/h3><p>Atendemos en un solo lugar y medimos tiempos de respuesta por canal.<\/p><\/div>\r\n <div class=\"card\"><strong>Protocolos & Guiones<\/strong><h3>Tono de marca<\/h3><p>Playbook con macros, objeciones resueltas y derivaci\u00f3n a ventas.<\/p><\/div>\r\n <div class=\"card\"><strong>Social Listening<\/strong><h3>Menciones y sentimientos<\/h3><p>Alertas de marca, tracking de temas y oportunidades de interacci\u00f3n.<\/p><\/div>\r\n <div class=\"card\"><strong>Reputaci\u00f3n & Rese\u00f1as<\/strong><h3>Google\/Meta<\/h3><p>Gesti\u00f3n activa de reviews con respuestas p\u00fablicas y follow-up.<\/p><\/div>\r\n <div class=\"card\"><strong>Automatizaciones<\/strong><h3>Respuestas r\u00e1pidas<\/h3><p>Flujos b\u00e1sicos, etiquetas y tareas para no perder oportunidades.<\/p><\/div>\r\n <div class=\"card\"><strong>Insights & Reportes<\/strong><h3>KPI accionables<\/h3><p>Dashboard con TMR, CSAT, resoluci\u00f3n y principales motivos.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"incluye\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>\u00bfQu\u00e9 incluye el servicio?<\/h2><p>Cobertura, calidad y trazabilidad.<\/p><\/div>\r\n <div class=\"grid-6\">\r\n <div class=\"pill\">Cobertura h\u00e1bil \/ extendida<\/div>\r\n <div class=\"pill\">Respuesta DM + Comentarios<\/div>\r\n <div class=\"pill\">WhatsApp Business + etiquetas<\/div>\r\n <div class=\"pill\">Derivaci\u00f3n a ventas (SLA)<\/div>\r\n <div class=\"pill\">Base de macros \/ guiones<\/div>\r\n <div class=\"pill\">Alertas de crisis<\/div>\r\n <div class=\"pill\">Social Listening<\/div>\r\n <div class=\"pill\">Moderaci\u00f3n UGC<\/div>\r\n <div class=\"pill\">Resguardo legal b\u00e1sico<\/div>\r\n <div class=\"pill\">CSAT \/ NPS opcional<\/div>\r\n <div class=\"pill\">Reporte semanal<\/div>\r\n <div class=\"pill\">Reuni\u00f3n mensual<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"proceso\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Proceso<\/h2><p>Claro, trazable y medible.<\/p><\/div>\r\n <div class=\"steps\">\r\n <div class=\"step\"><div class=\"num\">1<\/div><h3>Kickoff<\/h3><p>Tono de marca, objetivos y matriz de escenarios.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">2<\/div><h3>Setup<\/h3><p>Herramientas, integraciones y roles.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">3<\/div><h3>Playbook & SLA<\/h3><p>Macros, tiempos de respuesta y escalamiento.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">4<\/div><h3>Operaci\u00f3n<\/h3><p>Atenci\u00f3n diaria, etiquetas y tareas.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">5<\/div><h3>Mejora<\/h3><p>Reporte y optimizaci\u00f3n continua.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"escalamiento\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Escalamiento & Crisis<\/h2><p>Resolvemos r\u00e1pido y con criterio.<\/p><\/div>\r\n <div class=\"flow\">\r\n <div class=\"node\"><strong>N1<\/strong> Macro\/FAQ<\/div>\r\n <div class=\"arrow\">\u2192<\/div>\r\n <div class=\"node\"><strong>N2<\/strong> Agente<\/div>\r\n <div class=\"arrow\">\u2192<\/div>\r\n <div class=\"node\"><strong>N3<\/strong> Supervisor<\/div>\r\n <div class=\"arrow\">\u2192<\/div>\r\n <div class=\"node\"><strong>N4<\/strong> Marca\/Legal<\/div>\r\n <\/div>\r\n <div class=\"cards-3\" style=\"margin-top:16px\">\r\n <div class=\"card\"><strong>Matriz de escenarios<\/strong><p>Pol\u00edtica de respuestas por tipo de consulta: ventas, soporte, reclamos, prensa.<\/p><\/div>\r\n <div class=\"card\"><strong>Protocolo crisis<\/strong><p>Detecci\u00f3n temprana, vocer\u00edas, pausas de pauta y canales de contenci\u00f3n.<\/p><\/div>\r\n <div class=\"card\"><strong>Trazabilidad<\/strong><p>Etiquetas y notas para cerrar el ciclo con satisfacci\u00f3n.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"planes\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Planes Community Manager<\/h2><p>Elige cobertura y KPIs seg\u00fan tu operaci\u00f3n.<\/p><\/div>\r\n <div class=\"plans\">\r\n <article class=\"plan\">\r\n <div class=\"hdr\"><span class=\"btn\" style=\"padding:6px 10px\">Starter<\/span><div class=\"price\">Desde $289.000\/mes + IVA<\/div><div class=\"small\">Horario h\u00e1bil \u00b7 L\u2013V<\/div><\/div>\r\n <ul>\r\n <li>\u2705 DM + comentarios (IG\/FB)<\/li>\r\n <li>\u2705 TMR objetivo: < 60 min<\/li>\r\n <li>\u2705 1 reporte mensual<\/li>\r\n <li>\u2705 Playbook b\u00e1sico<\/li>\r\n <\/ul>\r\n <div class=\"cta\"><a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Quiero%20cotizar%20Plan%20Esencial%20Community\" rel=\"noopener\">Cotizar por WhatsApp<\/a><\/div>\r\n <\/article>\r\n\r\n <article class=\"plan rec\">\r\n <div class=\"hdr\"><span class=\"btn\" style=\"padding:6px 10px\">Recomendado<\/span><div class=\"price\">Desde $489.000\/mes + IVA<\/div><div class=\"small\">Horario extendido \u00b7 L\u2013S<\/div><\/div>\r\n <ul>\r\n <li>\u2705 DM + comentarios + WhatsApp<\/li>\r\n <li>\u2705 TMR objetivo: < 30 min<\/li>\r\n <li>\u2705 Reporte semanal + mensual<\/li>\r\n <li>\u2705 Social Listening + rese\u00f1as<\/li>\r\n <\/ul>\r\n <div class=\"cta\"><a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Quiero%20cotizar%20Plan%20Pro%20Community\" rel=\"noopener\">Solicitar propuesta<\/a><\/div>\r\n <\/article>\r\n\r\n <article class=\"plan\">\r\n <div class=\"hdr\"><span class=\"btn\" style=\"padding:6px 10px\">Performance<\/span><div class=\"price\">Desde $899.000\/mes + IVA<\/div><div class=\"small\">7 d\u00edas \u00b7 picos y crisis<\/div><\/div>\r\n <ul>\r\n <li>\u2705 Cobertura 7\/7 (bloques)<\/li>\r\n <li>\u2705 TMR objetivo: < 15 min<\/li>\r\n <li>\u2705 Protocolo de crisis avanzado<\/li>\r\n <li>\u2705 Dashboard en tiempo real<\/li>\r\n <\/ul>\r\n <div class=\"cta\"><a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Quiero%20cotizar%20Plan%20Full%20Coverage%20Community\" rel=\"noopener\">Agendar diagn\u00f3stico<\/a><\/div>\r\n <\/article>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Lo que dicen nuestros clientes<\/h2><p>Atenci\u00f3n que se nota en resultados.<\/p><\/div>\r\n <div class=\"quotes\">\r\n <blockquote>\r\n <p>\u201cBajamos el tiempo de respuesta a menos de 10 minutos y duplicamos las consultas calificadas por WhatsApp.\u201d<\/p>\r\n \r\n <\/blockquote>\r\n <blockquote>\r\n <p>\u201cEl playbook de objeciones y el protocolo de crisis nos salv\u00f3 en un peak de reclamos: contenci\u00f3n r\u00e1pida y sin da\u00f1ar la marca.\u201d<\/p>\r\n \r\n <\/blockquote>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"faq\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Preguntas frecuentes<\/h2><p>Lo clave antes de comenzar.<\/p><\/div>\r\n <details><summary>\u00bfQu\u00e9 horarios cubren?<\/summary><p>Seg\u00fan plan: h\u00e1bil (L\u2013V), extendido (L\u2013S) o 7\/7 en bloques. Definimos SLA por canal.<\/p><\/details>\r\n <details><summary>\u00bfResponden por WhatsApp?<\/summary><p>S\u00ed. Operamos WhatsApp Business con etiquetas, respuestas r\u00e1pidas y derivaci\u00f3n a ventas.<\/p><\/details>\r\n <details><summary>\u00bfC\u00f3mo miden la calidad?<\/summary><p>Tiempo medio de respuesta, tasa de resoluci\u00f3n, satisfacci\u00f3n (CSAT) y motivos de contacto.<\/p><\/details>\r\n <details><summary>\u00bfIncluye manejo de crisis?<\/summary><p>S\u00ed. Protocolos y vocer\u00edas; pausas de pauta y seguimiento centralizado.<\/p><\/details>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"agenda\">\r\n <div class=\"container\">\r\n <div class=\"band\">\r\n <h3>\u00bfListo para una atenci\u00f3n que enamora?<\/h3>\r\n <p>Agenda un diagn\u00f3stico sin costo. Te entregamos playbook inicial y KPIs de partida.<\/p>\r\n <div class=\"cta-row\">\r\n <a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/reuniones.clientify.com\/#\/AdolfoAliste\/CommunityManager\" rel=\"noopener\">Agendar reuni\u00f3n<\/a>\r\n <a class=\"btn\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Hola%2C%20quiero%20diagn%C3%B3stico%20para%20Community%20Manager\" rel=\"noopener\">Hablar por WhatsApp<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"contacto\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Contacto<\/h2><p>Conversemos de tus metas y vol\u00famenes de atenci\u00f3n.<\/p><\/div>\r\n <div class=\"cards-3\">\r\n <div class=\"card\"><strong>Tel\u00e9fono \/ WhatsApp<\/strong><p style=\"margin:.5rem 0 0;color:#4b545c\">+56 9 7513 2018<\/p><\/div>\r\n <div class=\"card\"><strong>Correo<\/strong><p style=\"margin:.5rem 0 0;color:#4b545c\">contacto@laparadoja.cl<\/p><\/div>\r\n <div class=\"card\"><strong>Ubicaci\u00f3n<\/strong><p style=\"margin:.5rem 0 0;color:#4b545c\">Santiago, Chile<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n <\/main>\r\n\r\n \r\n\r\n <script>\r\n \/\/ A\u00f1o din\u00e1mico\r\n (function(){var y=document.getElementById('y'); if(y) y.textContent=new Date().getFullYear();})();\r\n \/\/ Smooth scroll\r\n document.querySelectorAll('a[href^=\"#\"]').forEach(a=>{\r\n a.addEventListener('click',e=>{\r\n const id=a.getAttribute('href');\r\n if(id.length>1){e.preventDefault();document.querySelector(id)?.scrollIntoView({behavior:'smooth',block:'start'});}\r\n })\r\n })\r\n \/\/ Punto \u00fanico para reemplazar link de Agendar si cambia\r\n const agendaOverride=null; \/\/ Ej: 'https:\/\/reuniones.clientify.com\/#\/TUENLACE'\r\n if(agendaOverride){document.querySelectorAll('[data-link=\"AGENDAR\"]').forEach(el=>el.href=agendaOverride)}\r\n <\/script>\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La Paradoja \u2014 Community Manager & Atenci\u00f3n Digital Community Manager \u00b7 Atenci\u00f3n + Reputaci\u00f3n + Social Listening Atendemos a tu comunidad y convertimos conversaciones en clientes. Gestionamos mensajes, comentarios y rese\u00f1as con protocolos claros, velocidad de respuesta y tono de marca. Implementamos playbooks, automatizaciones y reportes para que tu atenci\u00f3n digital sea impecable. Ver planes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3486","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages\/3486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/comments?post=3486"}],"version-history":[{"count":16,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages\/3486\/revisions"}],"predecessor-version":[{"id":3935,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages\/3486\/revisions\/3935"}],"wp:attachment":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/media?parent=3486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n La Paradoja \u2014 Community Manager & Atenci\u00f3n Digital<\/title>\r\n <style>\r\n :root{\r\n --brand:#28b2a4; \/* Verde La Paradoja *\/\r\n --accent:#28b2a4; \/* Acento *\/\r\n --ink:#0e0f10;\r\n --text:#141618;\r\n --muted:#6b7280;\r\n --bg:#ffffff;\r\n --soft:#f5f7f8;\r\n --radius:18px;\r\n --shadow:0 10px 30px rgba(0,0,0,.08);\r\n }\r\n *{box-sizing:border-box}\r\n html,body{margin:0;padding:0;background:var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial}\r\n a{color:inherit;text-decoration:none}\r\n .container{max-width:1200px;margin:0 auto;padding:0 20px}\r\n .btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 18px;border-radius:999px;font-weight:900;border:1px solid #e7e7e7;background:#fff;box-shadow:var(--shadow);color:#111;transition:background .2s ease,color .2s ease,border-color .2s ease}\r\n .btn-primary{background:var(--brand);border-color:transparent;color:#111}\r\n .btn-ghost{background:#fff;color:#111}\r\n\r\n .btn:hover, .btn:focus{background:var(--brand);color:#fff;border-color:transparent}\r\n .btn-primary:hover, .btn-primary:focus{color:#fff}\r\n\r\n header{position:sticky;top:0;z-index:40;background:rgba(255,255,255,.92);backdrop-filter:saturate(160%) blur(10px);border-bottom:1px solid #eff2f4}\r\n .nav{height:70px;display:flex;align-items:center;justify-content:space-between}\r\n .brand{display:flex;align-items:center;gap:10px;font-weight:900}\r\n .mark{width:26px;height:26px;border-radius:8px;background:linear-gradient(135deg,var(--brand),#10b981)}\r\n .nav-links{display:flex;gap:16px;align-items:center}\r\n\r\n \/* HERO *\/\r\n .hero{position:relative;padding:72px 0 32px;background:\r\n radial-gradient(660px 340px at 100% -50%, rgba(0,151,61,.15), transparent),\r\n radial-gradient(520px 280px at 0% 0%, rgba(40,178,164,.10), transparent)}\r\n .hero-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:36px;align-items:center}\r\n .eyebrow{display:inline-flex;align-items:center;gap:8px;background:#e9f8ef;border:1px solid #cfeedd;color:#0a7d30;padding:6px 12px;border-radius:999px;font-weight:900;font-size:12px}\r\n h1{font-size:42px;line-height:1.1;margin:14px 0 10px;letter-spacing:-.02em}\r\n .lead{font-size:18px;color:#41474d;max-width:60ch}\r\n .cta-row{margin-top:18px;display:flex;gap:12px;flex-wrap:wrap}\r\n\r\n \/* KPI Chips *\/\r\n .kpis{display:flex;gap:12px;flex-wrap:wrap;margin-top:16px}\r\n .kpi{display:inline-flex;align-items:center;gap:8px;padding:10px 12px;border-radius:999px;background:linear-gradient(180deg,#ffffff,#f7faf9);border:1px solid #e7efea;box-shadow:var(--shadow);font-weight:900}\r\n\r\n \/* Inbox Mock *\/\r\n .inbox{background:#fff;border:1px solid #eef1f4;border-radius:16px;box-shadow:var(--shadow);overflow:hidden}\r\n .inbox .bar{display:flex;align-items:center;gap:8px;padding:12px;border-bottom:1px solid #eaf2ee}\r\n .dot{width:10px;height:10px;border-radius:50%;background:#e2e4e8}\r\n .inbox .wrap{display:grid;grid-template-columns:280px 1fr;min-height:320px}\r\n .inbox .left{border-right:1px solid #eef2f4;background:linear-gradient(180deg,#ffffff,#f6faf8)}\r\n .list{list-style:none;margin:0;padding:10px;display:grid;gap:8px}\r\n .item{display:flex;gap:10px;align-items:center;padding:10px;border:1px solid #eef1f4;border-radius:12px;background:#fff}\r\n .avatar{width:28px;height:28px;border-radius:50%;background:#d1fae5}\r\n .item .name{font-weight:900;font-size:13px}\r\n .item .snippet{font-size:12px;color:#6b7280}\r\n .tag{display:inline-block;background:#ecfdf5;border:1px solid #d1fae5;color:#066b3a;padding:2px 8px;border-radius:999px;font-weight:800;font-size:11px;margin-left:auto}\r\n .right{padding:14px}\r\n .bubble{max-width:80%;padding:10px 12px;border-radius:14px;margin:6px 0;font-size:14px}\r\n .bubble.me{background:#ecfdf5;border:1px solid #d1fae5;margin-left:auto}\r\n .bubble.them{background:#f3f4f6;border:1px solid #e5e7eb}\r\n .reply{display:flex;gap:10px;margin-top:10px}\r\n .reply input{flex:1;border:1px solid #e5e7eb;border-radius:999px;padding:10px 14px}\r\n\r\n \/* Sections *\/\r\n section{padding:64px 0;border-top:1px solid #f1f4f5}\r\n .header{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:20px}\r\n .header h2{margin:0;font-size:28px}\r\n .header p{margin:0;color:#525a63}\r\n\r\n .cards-3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}\r\n .card{background:#fff;border:1px solid #eef1f4;border-radius:16px;padding:18px;box-shadow:var(--shadow)}\r\n .card h3{margin:6px 0 8px}\r\n\r\n \/* Includes *\/\r\n .grid-6{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}\r\n .pill{background:#f0faf7;border:1px solid #e1f1ec;color:#0b6b3a;border-radius:999px;padding:10px 12px;text-align:center;font-weight:800}\r\n\r\n \/* Process *\/\r\n .steps{display:grid;grid-template-columns:repeat(5,1fr);gap:16px}\r\n .step{background:#fff;border:1px solid #eef1f4;border-radius:14px;padding:16px}\r\n .num{width:36px;height:36px;border-radius:50%;background:var(--brand);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:900}\r\n\r\n \/* Escalation *\/\r\n .flow{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;align-items:stretch}\r\n .node{background:#ffffff;border:1px solid #e7efea;border-radius:14px;padding:14px;text-align:center}\r\n .node strong{display:block;margin-bottom:6px}\r\n .arrow{display:flex;align-items:center;justify-content:center;color:#0a7d30;font-weight:900}\r\n\r\n \/* Plans *\/\r\n .plans{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}\r\n .plan{background:#fff;border:1px solid #e9ecef;border-radius:18px;box-shadow:var(--shadow);overflow:hidden;display:flex;flex-direction:column}\r\n .plan .hdr{padding:18px;background:linear-gradient(180deg,#ffffff,#f6f9f7);border-bottom:1px solid #edf2ee}\r\n .plan .title{font-weight:900;font-size:18px}\r\n .plan .price{font-size:28px;font-weight:900;margin:8px 0 2px}\r\n .plan .small{color:#6b7280;font-size:12px}\r\n .plan ul{list-style:none;margin:0;padding:16px 18px 0 18px;display:grid;gap:10px}\r\n .plan .cta{padding:18px}\r\n .rec{border:2px solid var(--brand)}\r\n\r\n \/* Quotes *\/\r\n .quotes{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}\r\n blockquote{margin:0;padding:18px;border:1px solid #eef1f4;border-radius:14px;background:#fff;box-shadow:var(--shadow)}\r\n blockquote \r\n\r\n \/* FAQ *\/\r\n details{border:1px solid #eef1f4;border-radius:12px;padding:12px;background:#fff}\r\n details+details{margin-top:10px}\r\n summary{font-weight:900;cursor:pointer}\r\n\r\n \/* CTA band *\/\r\n .band{padding:26px;border:2px dashed #e0efe4;border-radius:18px;background:linear-gradient(180deg,#f8fbf9,#ffffff)}\r\n .band h3{margin:0 0 8px}\r\n .band p{margin:0 0 14px;color:#4b545c}\r\n\r\n \r\n \r\n\r\n \/* Responsive *\/\r\n @media (max-width: 1100px){\r\n .hero-grid{grid-template-columns:1fr}\r\n .cards-3{grid-template-columns:1fr 1fr}\r\n .plans{grid-template-columns:1fr}\r\n .steps{grid-template-columns:1fr 1fr}\r\n .quotes{grid-template-columns:1fr}\r\n .grid-6{grid-template-columns:1fr 1fr 1fr}\r\n .flow{grid-template-columns:1fr 1fr}\r\n .inbox .wrap{grid-template-columns:1fr}\r\n }\r\n @media (max-width: 640px){\r\n h1{font-size:34px}\r\n .cards-3{grid-template-columns:1fr}\r\n .grid-6{grid-template-columns:1fr 1fr}\r\n .steps{grid-template-columns:1fr}\r\n .flow{grid-template-columns:1fr}\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n \r\n\r\n <main>\r\n \r\n <section class=\"hero\">\r\n <div class=\"container hero-grid\">\r\n <div>\r\n <span class=\"eyebrow\">Community Manager \u00b7 Atenci\u00f3n + Reputaci\u00f3n + Social Listening<\/span>\r\n <h1>Atendemos a tu comunidad y convertimos <span style=\"color:var(--brand)\">conversaciones<\/span> en <span style=\"color:var(--accent)\">clientes<\/span>.<\/h1>\r\n <p class=\"lead\">Gestionamos mensajes, comentarios y rese\u00f1as con protocolos claros, velocidad de respuesta y tono de marca. Implementamos playbooks, automatizaciones y reportes para que tu atenci\u00f3n digital sea impecable.<\/p>\r\n <div class=\"cta-row\">\r\n <a class=\"btn btn-primary\" href=\"#planes\">Ver planes<\/a>\r\n <a class=\"btn\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Hola%20La%20Paradoja%2C%20quiero%20cotizar%20Community%20Manager\" rel=\"noopener\">Cotizar por WhatsApp<\/a>\r\n <\/div>\r\n <div class=\"kpis\">\r\n <div class=\"kpi\">\u23f1\ufe0f T. medio respuesta < 15 min<\/div>\r\n <div class=\"kpi\">\u2705 Resoluci\u00f3n al 1er contacto 92%<\/div>\r\n <div class=\"kpi\">\u2b50 Satisfacci\u00f3n 4.8\/5<\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"inbox\">\r\n <div class=\"bar\"><div class=\"dot\"><\/div><div class=\"dot\"><\/div><div class=\"dot\"><\/div><span style=\"font-weight:800;color:#4b5563;margin-left:8px\">Bandeja unificada<\/span><\/div>\r\n <div class=\"wrap\">\r\n <aside class=\"left\">\r\n <ul class=\"list\">\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">IG \u00b7 dm_luisa<\/div><div class=\"snippet\">Hola, \u00bftienen stock del modelo X?<\/div><\/div><span class=\"tag\">Venta<\/span><\/li>\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">FB \u00b7 Juan P.<\/div><div class=\"snippet\">Dej\u00e9 una rese\u00f1a, gracias por la respuesta \ud83d\ude4c<\/div><\/div><span class=\"tag\">Review<\/span><\/li>\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">WA \u00b7 +56 9 ...<\/div><div class=\"snippet\">\u00bfPueden agendarme para ma\u00f1ana?<\/div><\/div><span class=\"tag\">Agenda<\/span><\/li>\r\n <li class=\"item\"><div class=\"avatar\"><\/div><div><div class=\"name\">IG \u00b7 Comentario<\/div><div class=\"snippet\">\u00bfTienen env\u00edo a regiones?<\/div><\/div><span class=\"tag\">FAQ<\/span><\/li>\r\n <\/ul>\r\n <\/aside>\r\n <section class=\"right\">\r\n <div class=\"bubble them\">Hola \ud83d\udc4b, me interesa el servicio Pro. \u00bfC\u00f3mo funciona la atenci\u00f3n por WhatsApp?<\/div>\r\n <div class=\"bubble me\">\u00a1Hola! Respondemos en horario extendido y dejamos todo trazado en el CRM. \u00bfTe gustar\u00eda agendar un diagn\u00f3stico?<\/div>\r\n <div class=\"bubble them\">S\u00ed, por favor. \u00bfHoy en la tarde?<\/div>\r\n <div class=\"reply\"><input placeholder=\"Escribe una respuesta o usa una macro\u2026\"><button class=\"btn btn-primary\">Enviar<\/button><\/div>\r\n <\/section>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"suite\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Suite de Community<\/h2><p>Todo lo que necesitas para una atenci\u00f3n excelente.<\/p><\/div>\r\n <div class=\"cards-3\">\r\n <div class=\"card\"><strong>Inbox Unificada<\/strong><h3>DM, comentarios y WhatsApp<\/h3><p>Atendemos en un solo lugar y medimos tiempos de respuesta por canal.<\/p><\/div>\r\n <div class=\"card\"><strong>Protocolos & Guiones<\/strong><h3>Tono de marca<\/h3><p>Playbook con macros, objeciones resueltas y derivaci\u00f3n a ventas.<\/p><\/div>\r\n <div class=\"card\"><strong>Social Listening<\/strong><h3>Menciones y sentimientos<\/h3><p>Alertas de marca, tracking de temas y oportunidades de interacci\u00f3n.<\/p><\/div>\r\n <div class=\"card\"><strong>Reputaci\u00f3n & Rese\u00f1as<\/strong><h3>Google\/Meta<\/h3><p>Gesti\u00f3n activa de reviews con respuestas p\u00fablicas y follow-up.<\/p><\/div>\r\n <div class=\"card\"><strong>Automatizaciones<\/strong><h3>Respuestas r\u00e1pidas<\/h3><p>Flujos b\u00e1sicos, etiquetas y tareas para no perder oportunidades.<\/p><\/div>\r\n <div class=\"card\"><strong>Insights & Reportes<\/strong><h3>KPI accionables<\/h3><p>Dashboard con TMR, CSAT, resoluci\u00f3n y principales motivos.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"incluye\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>\u00bfQu\u00e9 incluye el servicio?<\/h2><p>Cobertura, calidad y trazabilidad.<\/p><\/div>\r\n <div class=\"grid-6\">\r\n <div class=\"pill\">Cobertura h\u00e1bil \/ extendida<\/div>\r\n <div class=\"pill\">Respuesta DM + Comentarios<\/div>\r\n <div class=\"pill\">WhatsApp Business + etiquetas<\/div>\r\n <div class=\"pill\">Derivaci\u00f3n a ventas (SLA)<\/div>\r\n <div class=\"pill\">Base de macros \/ guiones<\/div>\r\n <div class=\"pill\">Alertas de crisis<\/div>\r\n <div class=\"pill\">Social Listening<\/div>\r\n <div class=\"pill\">Moderaci\u00f3n UGC<\/div>\r\n <div class=\"pill\">Resguardo legal b\u00e1sico<\/div>\r\n <div class=\"pill\">CSAT \/ NPS opcional<\/div>\r\n <div class=\"pill\">Reporte semanal<\/div>\r\n <div class=\"pill\">Reuni\u00f3n mensual<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"proceso\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Proceso<\/h2><p>Claro, trazable y medible.<\/p><\/div>\r\n <div class=\"steps\">\r\n <div class=\"step\"><div class=\"num\">1<\/div><h3>Kickoff<\/h3><p>Tono de marca, objetivos y matriz de escenarios.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">2<\/div><h3>Setup<\/h3><p>Herramientas, integraciones y roles.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">3<\/div><h3>Playbook & SLA<\/h3><p>Macros, tiempos de respuesta y escalamiento.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">4<\/div><h3>Operaci\u00f3n<\/h3><p>Atenci\u00f3n diaria, etiquetas y tareas.<\/p><\/div>\r\n <div class=\"step\"><div class=\"num\">5<\/div><h3>Mejora<\/h3><p>Reporte y optimizaci\u00f3n continua.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"escalamiento\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Escalamiento & Crisis<\/h2><p>Resolvemos r\u00e1pido y con criterio.<\/p><\/div>\r\n <div class=\"flow\">\r\n <div class=\"node\"><strong>N1<\/strong> Macro\/FAQ<\/div>\r\n <div class=\"arrow\">\u2192<\/div>\r\n <div class=\"node\"><strong>N2<\/strong> Agente<\/div>\r\n <div class=\"arrow\">\u2192<\/div>\r\n <div class=\"node\"><strong>N3<\/strong> Supervisor<\/div>\r\n <div class=\"arrow\">\u2192<\/div>\r\n <div class=\"node\"><strong>N4<\/strong> Marca\/Legal<\/div>\r\n <\/div>\r\n <div class=\"cards-3\" style=\"margin-top:16px\">\r\n <div class=\"card\"><strong>Matriz de escenarios<\/strong><p>Pol\u00edtica de respuestas por tipo de consulta: ventas, soporte, reclamos, prensa.<\/p><\/div>\r\n <div class=\"card\"><strong>Protocolo crisis<\/strong><p>Detecci\u00f3n temprana, vocer\u00edas, pausas de pauta y canales de contenci\u00f3n.<\/p><\/div>\r\n <div class=\"card\"><strong>Trazabilidad<\/strong><p>Etiquetas y notas para cerrar el ciclo con satisfacci\u00f3n.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"planes\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Planes Community Manager<\/h2><p>Elige cobertura y KPIs seg\u00fan tu operaci\u00f3n.<\/p><\/div>\r\n <div class=\"plans\">\r\n <article class=\"plan\">\r\n <div class=\"hdr\"><span class=\"btn\" style=\"padding:6px 10px\">Starter<\/span><div class=\"price\">Desde $289.000\/mes + IVA<\/div><div class=\"small\">Horario h\u00e1bil \u00b7 L\u2013V<\/div><\/div>\r\n <ul>\r\n <li>\u2705 DM + comentarios (IG\/FB)<\/li>\r\n <li>\u2705 TMR objetivo: < 60 min<\/li>\r\n <li>\u2705 1 reporte mensual<\/li>\r\n <li>\u2705 Playbook b\u00e1sico<\/li>\r\n <\/ul>\r\n <div class=\"cta\"><a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Quiero%20cotizar%20Plan%20Esencial%20Community\" rel=\"noopener\">Cotizar por WhatsApp<\/a><\/div>\r\n <\/article>\r\n\r\n <article class=\"plan rec\">\r\n <div class=\"hdr\"><span class=\"btn\" style=\"padding:6px 10px\">Recomendado<\/span><div class=\"price\">Desde $489.000\/mes + IVA<\/div><div class=\"small\">Horario extendido \u00b7 L\u2013S<\/div><\/div>\r\n <ul>\r\n <li>\u2705 DM + comentarios + WhatsApp<\/li>\r\n <li>\u2705 TMR objetivo: < 30 min<\/li>\r\n <li>\u2705 Reporte semanal + mensual<\/li>\r\n <li>\u2705 Social Listening + rese\u00f1as<\/li>\r\n <\/ul>\r\n <div class=\"cta\"><a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Quiero%20cotizar%20Plan%20Pro%20Community\" rel=\"noopener\">Solicitar propuesta<\/a><\/div>\r\n <\/article>\r\n\r\n <article class=\"plan\">\r\n <div class=\"hdr\"><span class=\"btn\" style=\"padding:6px 10px\">Performance<\/span><div class=\"price\">Desde $899.000\/mes + IVA<\/div><div class=\"small\">7 d\u00edas \u00b7 picos y crisis<\/div><\/div>\r\n <ul>\r\n <li>\u2705 Cobertura 7\/7 (bloques)<\/li>\r\n <li>\u2705 TMR objetivo: < 15 min<\/li>\r\n <li>\u2705 Protocolo de crisis avanzado<\/li>\r\n <li>\u2705 Dashboard en tiempo real<\/li>\r\n <\/ul>\r\n <div class=\"cta\"><a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Quiero%20cotizar%20Plan%20Full%20Coverage%20Community\" rel=\"noopener\">Agendar diagn\u00f3stico<\/a><\/div>\r\n <\/article>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Lo que dicen nuestros clientes<\/h2><p>Atenci\u00f3n que se nota en resultados.<\/p><\/div>\r\n <div class=\"quotes\">\r\n <blockquote>\r\n <p>\u201cBajamos el tiempo de respuesta a menos de 10 minutos y duplicamos las consultas calificadas por WhatsApp.\u201d<\/p>\r\n \r\n <\/blockquote>\r\n <blockquote>\r\n <p>\u201cEl playbook de objeciones y el protocolo de crisis nos salv\u00f3 en un peak de reclamos: contenci\u00f3n r\u00e1pida y sin da\u00f1ar la marca.\u201d<\/p>\r\n \r\n <\/blockquote>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"faq\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Preguntas frecuentes<\/h2><p>Lo clave antes de comenzar.<\/p><\/div>\r\n <details><summary>\u00bfQu\u00e9 horarios cubren?<\/summary><p>Seg\u00fan plan: h\u00e1bil (L\u2013V), extendido (L\u2013S) o 7\/7 en bloques. Definimos SLA por canal.<\/p><\/details>\r\n <details><summary>\u00bfResponden por WhatsApp?<\/summary><p>S\u00ed. Operamos WhatsApp Business con etiquetas, respuestas r\u00e1pidas y derivaci\u00f3n a ventas.<\/p><\/details>\r\n <details><summary>\u00bfC\u00f3mo miden la calidad?<\/summary><p>Tiempo medio de respuesta, tasa de resoluci\u00f3n, satisfacci\u00f3n (CSAT) y motivos de contacto.<\/p><\/details>\r\n <details><summary>\u00bfIncluye manejo de crisis?<\/summary><p>S\u00ed. Protocolos y vocer\u00edas; pausas de pauta y seguimiento centralizado.<\/p><\/details>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"agenda\">\r\n <div class=\"container\">\r\n <div class=\"band\">\r\n <h3>\u00bfListo para una atenci\u00f3n que enamora?<\/h3>\r\n <p>Agenda un diagn\u00f3stico sin costo. Te entregamos playbook inicial y KPIs de partida.<\/p>\r\n <div class=\"cta-row\">\r\n <a class=\"btn btn-primary\" target=\"_blank\" href=\"https:\/\/reuniones.clientify.com\/#\/AdolfoAliste\/CommunityManager\" rel=\"noopener\">Agendar reuni\u00f3n<\/a>\r\n <a class=\"btn\" target=\"_blank\" href=\"https:\/\/wa.me\/56975132018?text=Hola%2C%20quiero%20diagn%C3%B3stico%20para%20Community%20Manager\" rel=\"noopener\">Hablar por WhatsApp<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <section id=\"contacto\">\r\n <div class=\"container\">\r\n <div class=\"header\"><h2>Contacto<\/h2><p>Conversemos de tus metas y vol\u00famenes de atenci\u00f3n.<\/p><\/div>\r\n <div class=\"cards-3\">\r\n <div class=\"card\"><strong>Tel\u00e9fono \/ WhatsApp<\/strong><p style=\"margin:.5rem 0 0;color:#4b545c\">+56 9 7513 2018<\/p><\/div>\r\n <div class=\"card\"><strong>Correo<\/strong><p style=\"margin:.5rem 0 0;color:#4b545c\">contacto@laparadoja.cl<\/p><\/div>\r\n <div class=\"card\"><strong>Ubicaci\u00f3n<\/strong><p style=\"margin:.5rem 0 0;color:#4b545c\">Santiago, Chile<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n <\/main>\r\n\r\n \r\n\r\n <script>\r\n \/\/ A\u00f1o din\u00e1mico\r\n (function(){var y=document.getElementById('y'); if(y) y.textContent=new Date().getFullYear();})();\r\n \/\/ Smooth scroll\r\n document.querySelectorAll('a[href^=\"#\"]').forEach(a=>{\r\n a.addEventListener('click',e=>{\r\n const id=a.getAttribute('href');\r\n if(id.length>1){e.preventDefault();document.querySelector(id)?.scrollIntoView({behavior:'smooth',block:'start'});}\r\n })\r\n })\r\n \/\/ Punto \u00fanico para reemplazar link de Agendar si cambia\r\n const agendaOverride=null; \/\/ Ej: 'https:\/\/reuniones.clientify.com\/#\/TUENLACE'\r\n if(agendaOverride){document.querySelectorAll('[data-link=\"AGENDAR\"]').forEach(el=>el.href=agendaOverride)}\r\n <\/script>\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La Paradoja \u2014 Community Manager & Atenci\u00f3n Digital Community Manager \u00b7 Atenci\u00f3n + Reputaci\u00f3n + Social Listening Atendemos a tu comunidad y convertimos conversaciones en clientes. Gestionamos mensajes, comentarios y rese\u00f1as con protocolos claros, velocidad de respuesta y tono de marca. Implementamos playbooks, automatizaciones y reportes para que tu atenci\u00f3n digital sea impecable. Ver planes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3486","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages\/3486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/comments?post=3486"}],"version-history":[{"count":16,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages\/3486\/revisions"}],"predecessor-version":[{"id":3935,"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/pages\/3486\/revisions\/3935"}],"wp:attachment":[{"href":"https:\/\/laparadoja.cl\/2025\/wp-json\/wp\/v2\/media?parent=3486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}